Effective Date: August 11, 2025
1. Introduction
Welcome to IKAAT. We are committed to protecting your privacy and handling your personal data in an open and transparent manner. This Privacy Policy describes how IKAAT (“we,” “us,” or “our”) collects, uses, and discloses your personal information when you visit our website https://houseofikaat.com/ (the “Site”), purchase our products, or otherwise communicate with us.
By using our Site, you agree to the collection and use of information in accordance with this policy.
2. Information We Collect
We collect personal information to provide and improve our services to you. The types of information we collect are:
- Information You Provide to Us: This includes information you enter on our Site or provide to us in any other way, such as:
- Contact Information: Name, email address, shipping address, and phone number.
- Payment Information: Payment card details and billing address. Please note that payment information is processed securely by our third-party payment gateway, RazorPay. We do not store your full payment card details on our servers.
- Information We Collect Automatically: When you browse our Site, we automatically collect certain information about your device and browsing activity, including:
- Browsing Data: Pages you visit, your IP address, browser type, and timestamps of your visits. This is collected using cookies and other tracking technologies.
3. How We Use Your Information
We use the information we collect for various purposes, including:
- Order Processing: To process, fulfill, and ship your orders and manage returns.
- Customer Support: To communicate with us about your orders and respond to your inquiries via email, phone, or WhatsApp Chat Support.
- Marketing and Promotions: To send you information about new products, special offers, and other updates. You can opt out of receiving marketing communications at any time.
- Analytics: To understand how users interact with our Site, improve our website’s functionality, and enhance user experience using tools like Google Analytics.
4. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to track activity on our Site and store certain information.
- Cookies: These are small data files placed on your device. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Site.
- Google Analytics: We use this service to monitor and analyze web traffic and user behavior.
- Meta Pixels: We use these pixels for advertising and marketing purposes to measure the effectiveness of our campaigns.
5. Data Sharing and Third-Party Services
We respect your privacy and do not sell or rent your personal information to third parties.
We may share your information with trusted third-party service providers who perform services on our behalf, including:
- Payment Processor: We use RazorPay to process payments. Your payment data is subject to RazorPay’s privacy policy.
- Customer Communication: We use WhatsApp Chat Support to provide real-time assistance. Your interactions are subject to WhatsApp’s privacy policy.
We may also disclose your information if required to do so by law or in response to valid requests by public authorities.
6. Data Retention
We will retain your personal information only for as long as is necessary to fulfill the purposes for which it was collected, including for satisfying any legal, accounting, or reporting requirements related to your orders. Once no longer required, your data will be securely deleted.
7. Data Security
The security of your data is important to us. We implement security measures, including a website firewall and data encryption, to protect your personal information from unauthorized access, use, or disclosure. However, please remember that no method of transmission over the Internet or method of electronic storage is 100% secure.
8. Your Rights
As our customer, you have certain rights regarding your personal data. You may have the right to access, update, or request the deletion of the personal information we have on you. To exercise these rights, please contact us using the information below.
9. Children’s Privacy
Our service is not intended for individuals under the age of 18. We do not knowingly collect personally identifiable information from anyone under 18. If you are a parent or guardian and you are aware that your child has provided us with personal data, please contact us.
10. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes.
11. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us:
- Email: support@houseofikaat.com
- Phone: 9830332369